Reference

How mposurga login Handles Your Personal Data

At mposurga login, your personal data belongs to you — and this Privacy Policy sets out exactly what we collect, why we collect it, and how you can…

Data collected only for account operationsDANA, OVO, GoPay & QRIS transactions recorded securelyRetention periods disclosed in fullRight to access your own dataContact our privacy team at any time
mposurga login How mposurga login Handles Your Personal Data
PRIVACY CONTACT CHANNELS

How to Reach Our Privacy Team

If you have questions about how your data is stored, want to correct information on your account, or need to submit a formal deletion request, our…

Live Chat Access the live-chat widget from the account dashboard — available 08:00 to 23:00 WIB…
Email Privacy Desk Send your data-access or deletion request to our dedicated privacy email address.
In-App Help Centre Navigate to Settings → Help → Privacy Request inside your account to submit a…
DATA HANDLING STANDARDS

Six Ways We Protect Your Account Information

Data protection at mposurga login is operational, not just a policy statement. We apply concrete controls at each stage of the data lifecycle — from the moment you enter your details at…

Encrypted Data in Transit

All data exchanged between your device and our servers — including DANA, OVO, GoPay and QRIS payment details — travels over TLS 1.2 or higher. No payment credential is stored in plain text at any point in the flow.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to measure page performance. You can review and adjust cookie preferences from the Privacy Settings panel in your account at any time.

Account Security Layers

Login sessions are protected by device-fingerprint checks and, where you enable it, two-step verification. Any unrecognised login attempt triggers an automatic hold and an alert to your registered contact address.

Data Retention Schedule

Transaction records are kept for the period required by applicable financial regulations — currently seven years. Account profile data is removed within 30 days of a confirmed account closure request, where local law permits.

No Third-Party Marketing Sharing

We do not sell, rent or pass your personal data to advertising networks or affiliate marketers. Payment processor integrations — covering DANA, OVO, GoPay and QRIS — operate under separate data-processing agreements that restrict secondary use.

Your Right to Request Changes

You may ask us to correct inaccurate profile data, restrict processing while a dispute is open, or delete your account data entirely. Requests submitted via Settings → Privacy are acknowledged within four business hours.

Common Questions About Your Data and Rights

The questions below reflect what you are most likely to search when reading a privacy policy for the first time. Each answer is specific to how mposurga login operates — not a generic template response. If your question is not covered here, use the live-chat channel available 08:00 to 23:00 WIB.

We collect your name, email address, mobile number, and the device identifier used during your first login. Payment method details — such as your linked DANA or OVO account reference — are recorded when you make your first deposit.

Profile data is deleted within 30 days of confirmed account closure, where local law permits. Financial transaction records are retained for seven years to meet regulatory requirements applicable in the jurisdictions where we operate.

Yes. Submit a data-access request via Settings → Help → Privacy Request inside your account, or email our privacy desk. We deliver a structured data export within five working days of verifying your identity.

We do not share data with advertisers or marketing networks. Data is passed only to payment processors — DANA, OVO, GoPay, QRIS — and to technical service providers operating under data-processing agreements that restrict any secondary use of your information.

Open your account, go to Settings → Privacy Settings, and toggle analytics cookies off. The change takes effect immediately for your current session and is remembered for future logins on the same device.

During an open dispute, data related to the contested transaction is placed under a processing restriction — it cannot be deleted until the dispute is resolved. Once resolved, normal retention and deletion timelines apply as described in this policy.

Reach the privacy team via live chat (08:00–23:00 WIB) or the dedicated privacy email desk. We aim to acknowledge all complaints within four business hours and provide a written resolution within ten working days.